Bots - are they here to take over?

More and more companies are now adding bots to their messaging services. But are we ready to interact with them? Will this decrease the time spent waiting for customer service or will it just be another version of that annoying first level support?

Will we be able to tell the difference between a bot and a human being? How do the bots from different services and providers compare to each other?

In this master thesis project you will: Compare bots Evaluate bots Study the behaviours and emotions of users interacting with bots

This thesis project may suit you if:

• You often find yourself having existential conversations with Google Assistant
• You hate FAQs and being on hold for customer service
• You are not afraid of the Skynet apocalypse

For this position understanding spoken Swedish is a requirement, speaking Swedish is a plus.

Apply

Send a mail to thesis@bontouch.com or refer a friend.